Videos

Your Questions Answered: Expert Advice for Landlords, Investors & Guests

Welcome to our FAQ Video Series, created to answer the most common — and most important — questions we receive from landlords, property investors, tenants, and short-term let guests.

Whether you’re thinking of turning your property into a serviced accommodation, already a landlord with Guestz, or simply want to better understand how short-term letting works, this video series is your go-to resource.

Property Management: Your Property, Your Choice!

Should you manage your serviced accommodation yourself, or use a professional management company? In this episode, we break down everything you need to know to make the right choice for your property.

At Guestz, we believe in flexibility — that’s why our hybrid management model lets you use your property whenever you want, without paying management fees for your own stays.

Full Series: Your Questions Answered

Part 1: Onboarding

Thinking of working with Guestz? In this episode, we explain the onboarding process for landlords and investors step by step. From property assessment to getting your space guest-ready, discover how we make the transition seamless and stress-free.

Part 2: Furnishing Your Property

How should you furnish a serviced accommodation property? In Part 2 of our FAQ series, we cover everything from must-have items to styling tips that attract business travellers and leisure guests. Get expert advice on creating a functional, stylish, and durable setup that maximises bookings and guest satisfaction.

Part 3: Setting Up Utilities for Landlords

Utilities made simple! In this episode, we explain how Guestz supports landlords with setting up utilities for serviced accommodation, including broadband, gas, electricity, and council tax considerations. Save time, avoid confusion, and ensure your property is fully prepared for guests.

Part 4: Photography & Staging

First impressions count! In Part 4, we explore the importance of professional photography in attracting bookings. Learn how we stage, shoot, and showcase properties to make them stand out on booking platforms. A picture really does sell the stay — here’s how we do it right.

Part 5: Cleaning & Maintenance

A clean and well-maintained property = happy guests + repeat bookings. In this episode, we dive into how Guestz manages cleaning schedules, inspections, and ongoing maintenance so landlords never have to worry. Reliability and attention to detail make all the difference — and we’ve got it covered.

Part 6: Bookings & Payments

How do bookings and payments work with Guestz? In Part 6, we break down our booking process, payment schedules, and reporting systems to give landlords and investors complete clarity and peace of mind. Transparency, efficiency, and trust — everything you need to know is here.

Part 7: What Makes a Good Short-Term Let Property?

Not every property is right for serviced accommodation. In this episode, we reveal what makes a profitable short-term let (STL) property — from location and layout to guest demand and earning potential. Thinking of investing? This guide helps you choose wisely.

Part 8: Promoting Your Property (Part 1)

How does Guestz market your property? In Part 1 of our promotion mini-series, we explain the marketing strategies we use to get maximum visibility on booking platforms and attract the right guests. From professional listings to guest reviews, discover the keys to standing out online.

Part 9: Promoting Your Property (Part 2)

In Part 2, we dive deeper into advanced marketing techniques, including social media, direct bookings, and repeat guest strategies. Learn how Guestz builds long-term success and ensures your property performs at its best, helping landlords and investors maximise returns while giving guests the best possible experience.

Part 10: Nightly Rates and Personal Use

How are nightly rates set? Can landlords still use their property? In our final episode, we cover pricing strategies, seasonal adjustments, and owner stays to balance profitability with flexibility. The perfect blend of income and personal enjoyment — explained.